how do I hate thee? let me count the ways FIRST this clown shop of idiots sent me a complicated appliance(ISLAND VENT A HOOD) without any inventory sheet and a instruction manuel so incomplete it could be a kindergarten drawing. Then I asked them about it and complained about it and beg them to do something about it but this is the worst company I have ever dealt with in my entire career of remodeling homes. and the extra length I paid top dollar for? It was measured wrong. what should have been a maximum of 1 day's work took me and three other very smart professionals 5 F...ing days to fix. I hope and pray for this company to crash and burn. RIP_OFFS