- Description
- Shipping & Return Policy
- Reviews
Discover the heart of your dream kitchen at our exclusive Salt Lake City showroom, the only authorized ZLINE dealer in Utah. Our ZLINE model '3AKP-RAWMRHDWM30-CB Kitchen Packages' is designed to elevate your culinary space with unmatched precision and style. Located conveniently in the vibrant community of Salt Lake City, our showroom invites you to explore the exceptional craftsmanship and innovative design of ZLINE appliances.
ZLINE kitchen packages offer a harmonious blend of functionality and aesthetics, tailored to meet the diverse needs of Utah homeowners. Whether you're renovating or building anew, our appliances provide a range of sizes, finishes, and accents to perfectly complement your vision. Visit us in Salt Lake City to experience firsthand how ZLINE can transform your kitchen into a masterpiece.
Enhance your kitchen with products that are not only built to perform but also to inspire. At our Salt Lake City location, you'll find the expertise and personalized service you need to bring your kitchen dreams to life. Discover why ZLINE is the preferred choice for discerning Utah residents.
Visit our Salt Lake City showroom today and see for yourself the quality and innovation that only ZLINE can provide. Your dream kitchen awaits!
Every order ships free, direct from the manufacturer's warehouse. Here's what to expect between checkout and the day your appliance arrives — and what to do if something isn't right.
Shipping
Shipping is free on every order. The price you see at checkout is the price you pay: no freight charges, no handling fees, no delivery surcharges.
Most orders leave the manufacturer's warehouse within 7–10 business days, with transit time on top of that. You'll get a confirmation email once your order is approved, and a second email with tracking the moment it ships. We deliver to the contiguous 48 states.
Large appliances arrive by freight with free curbside delivery. The carrier calls ahead to schedule a window, then brings the pallet to your curb or the end of your driveway. Curbside stops there — drivers don't carry units indoors, unpack them or install anything — so it's worth lining up a second pair of hands before your delivery window opens.
On delivery day
Take ten minutes before the driver leaves. Walk the pallet and check every side of the carton for crushing, punctures or water staining. If you see anything, write "damaged" on the carrier's receipt before you sign — a clean signature on a damaged shipment is very hard to walk back.
Then unbox and test the unit the same day, even if your install is weeks out. Damage deadlines are short and they start at delivery: ZLINE within 24 hours for concealed damage, Proline within 5 business days. Both require photos.
If something's wrong, stop there. Once a unit is installed it can't be returned or exchanged, even if it arrived damaged. Email us first and we'll arrange a repair, replacement or full refund at no cost to you.
Hold on to the box, foam, hardware, filters, manuals and packing slip until you're certain you're keeping the unit.
Returns
Every return needs to be approved in advance, and the unit has to come back uninstalled, unused and in its complete original packaging.
- ZLINE Kitchen and Bath — return within 30 days of delivery and you'll pay only a flat-rate return shipping fee. Between 31 and 60 days, a 20% restocking fee applies as well. No returns after 60 days.
- Proline — return within 5 days of delivery for a full refund. Through 30 days, a 20% restocking fee plus return shipping applies. No returns after 30 days.
Chimneys, chimney extensions, crown moldings, trim kits, clearance items and custom orders can't be returned unless they arrive damaged or defective.
Approved refunds go back to your original payment method within 48 hours of inspection. Depending on your bank, it can take another 7–10 business days to post.
Questions?
Full terms: Shipping Policy · Return Policy
care@smarthomeluxury.com · (888) 977-8994 · Mon–Fri, 8:30am–5:00pm MST