- Description
- Shipping & Return Policy
- Reviews
Luxury isn't meant to be desired — it's meant to be attainable. Inspired by Lake Tahoe, USA, the ZLINE Autograph Edition 24 in. 1.2 cu. ft. Built-in Microwave Drawer with a Traditional Handle in Stainless Steel with Pearl Nickel Accents provides a professional culinary experience by pairing everyday convenience with a timeless style. Achieve ZLINE Attainable Luxury® excellence with unrivaled performance designed to enhance your kitchen's capability. Free up your countertop space with an under-counter modern design with installation location flexibility to best fit your lifestyle. Easily transport hot dishes and prevent spills with an accessible top-loading design. Effortlessly open and close the microwave drawer with just the touch of a button (Auto-touch Open and Close). Enjoy an easy-to-use control panel that provides maximum convenience with a 45-degree angled design. Get the results you need with 10 different power levels and a powerful 1,000-watt cooking power. A large cooking area of 1.2 cu. ft. will easily fit coffee mugs up to 7 in. tall and dishes up to 16 x 16 in. Minimize cooking time with convenient reheat and defrost functions. Autograph Edition Series — Enjoy a timeless look in your kitchen with a Stainless Steel finish paired with Pearl Nickel accent handles, giving your kitchen an elegant, unmatched style. Brushed 430-grade stainless steel exterior provides easy cleanup and a timeless look in your kitchen.
Every order ships free, direct from the manufacturer's warehouse. Here's what to expect between checkout and the day your appliance arrives — and what to do if something isn't right.
Shipping
Shipping is free on every order. The price you see at checkout is the price you pay: no freight charges, no handling fees, no delivery surcharges.
Most orders leave the manufacturer's warehouse within 7–10 business days, with transit time on top of that. You'll get a confirmation email once your order is approved, and a second email with tracking the moment it ships. We deliver to the contiguous 48 states.
Large appliances arrive by freight with free curbside delivery. The carrier calls ahead to schedule a window, then brings the pallet to your curb or the end of your driveway. Curbside stops there — drivers don't carry units indoors, unpack them or install anything — so it's worth lining up a second pair of hands before your delivery window opens.
On delivery day
Take ten minutes before the driver leaves. Walk the pallet and check every side of the carton for crushing, punctures or water staining. If you see anything, write "damaged" on the carrier's receipt before you sign — a clean signature on a damaged shipment is very hard to walk back.
Then unbox and test the unit the same day, even if your install is weeks out. Damage deadlines are short and they start at delivery: ZLINE within 24 hours for concealed damage, Proline within 5 business days. Both require photos.
If something's wrong, stop there. Once a unit is installed it can't be returned or exchanged, even if it arrived damaged. Email us first and we'll arrange a repair, replacement or full refund at no cost to you.
Hold on to the box, foam, hardware, filters, manuals and packing slip until you're certain you're keeping the unit.
Returns
Every return needs to be approved in advance, and the unit has to come back uninstalled, unused and in its complete original packaging.
- ZLINE Kitchen and Bath — return within 30 days of delivery and you'll pay only a flat-rate return shipping fee. Between 31 and 60 days, a 20% restocking fee applies as well. No returns after 60 days.
- Proline — return within 5 days of delivery for a full refund. Through 30 days, a 20% restocking fee plus return shipping applies. No returns after 30 days.
Chimneys, chimney extensions, crown moldings, trim kits, clearance items and custom orders can't be returned unless they arrive damaged or defective.
Approved refunds go back to your original payment method within 48 hours of inspection. Depending on your bank, it can take another 7–10 business days to post.
Questions?
Full terms: Shipping Policy · Return Policy
care@smarthomeluxury.com · (888) 977-8994 · Mon–Fri, 8:30am–5:00pm MST