- Description
- Shipping & Return Policy
- Reviews
- Professional Dual Fuel Cooking - Blends high-performance technology of a gas cooktop and an electric convection oven
- Reversible Cast-Iron Griddle - Experience versatility in the kitchen with a pre-seasoned cast-iron griddle that fits on any grate and features a grill side for a perfect sear on steak or vegetables, and a flat side for sandwiches or hearty breakfasts
- Italian-Made Sealed Brass Burners - Industry-leading gas cooktop includes 4 sealed brass burners with cooking power ranging from 4,200 - 18,000 BTUs providing a timeless look and even heat distribution
- Minimal Cleaning - Hand-finished porcelain one-piece cooktop allows for easy cleaning and maintenance
- Large Oven Capacity - 4.0 cu. ft oven capacity that fits up pans up to 23 in. wide for maximal space and convenience with everyday cooking
- Premium Oven Insulation - 3 layered glass and aluminum mesh seal offers superior heat retention and a consistent temperature, providing optimal dish results
- Smooth Glide Ball-Bearing Oven Racks - Durable ball-bearing oven racks provide convenience and ease when working with larger dishes
- StayPut Oven Door Hinges - Designed to support the full weight of the oven door, offering additional convenience and safety
- Professional look and feel - Featuring high grade 304 grade stainless steel with durable cast iron grates
- Dual Oven Lights - Illuminate your oven space with dual lighting, controlled by a switch located on the front control panel
- LP Conversion Kit - Comes equipped with an LP conversion kit to convert from natural gas to liquid propane (must be done by a professional); offering versatility with your cooking preference
- Adjustable Oven Height - Easily adjustable legs allow you to adjust the total range height anywhere from 36 inches to 38.5 inches
- Industry First Lifetime Burner Warranty - Limited lifetime warranty on ZLINE Italian burners, includes part replacements for burners and burner caps and parts and labor for the spark tip if parts prove to be defective in materials or workmanship
- Manufacturer Warranty - 1-year parts and service warranty
- Brass burners naturally form a patina and deeper brass hue to protect the burners from corrosion - this expected oxidation process ensures our brass burners will withstand the highest temperatures and is not cause for a return, but covered under the burner's warranty
- This product ships in multiple boxes and will require minimal assembly upon arrival
Every order ships free, direct from the manufacturer's warehouse. Here's what to expect between checkout and the day your appliance arrives — and what to do if something isn't right.
Shipping
Shipping is free on every order. The price you see at checkout is the price you pay: no freight charges, no handling fees, no delivery surcharges.
Most orders leave the manufacturer's warehouse within 7–10 business days, with transit time on top of that. You'll get a confirmation email once your order is approved, and a second email with tracking the moment it ships. We deliver to the contiguous 48 states.
Large appliances arrive by freight with free curbside delivery. The carrier calls ahead to schedule a window, then brings the pallet to your curb or the end of your driveway. Curbside stops there — drivers don't carry units indoors, unpack them or install anything — so it's worth lining up a second pair of hands before your delivery window opens.
On delivery day
Take ten minutes before the driver leaves. Walk the pallet and check every side of the carton for crushing, punctures or water staining. If you see anything, write "damaged" on the carrier's receipt before you sign — a clean signature on a damaged shipment is very hard to walk back.
Then unbox and test the unit the same day, even if your install is weeks out. Damage deadlines are short and they start at delivery: ZLINE within 24 hours for concealed damage, Proline within 5 business days. Both require photos.
If something's wrong, stop there. Once a unit is installed it can't be returned or exchanged, even if it arrived damaged. Email us first and we'll arrange a repair, replacement or full refund at no cost to you.
Hold on to the box, foam, hardware, filters, manuals and packing slip until you're certain you're keeping the unit.
Returns
Every return needs to be approved in advance, and the unit has to come back uninstalled, unused and in its complete original packaging.
- ZLINE Kitchen and Bath — return within 30 days of delivery and you'll pay only a flat-rate return shipping fee. Between 31 and 60 days, a 20% restocking fee applies as well. No returns after 60 days.
- Proline — return within 5 days of delivery for a full refund. Through 30 days, a 20% restocking fee plus return shipping applies. No returns after 30 days.
Chimneys, chimney extensions, crown moldings, trim kits, clearance items and custom orders can't be returned unless they arrive damaged or defective.
Approved refunds go back to your original payment method within 48 hours of inspection. Depending on your bank, it can take another 7–10 business days to post.
Questions?
Full terms: Shipping Policy · Return Policy
care@smarthomeluxury.com · (888) 977-8994 · Mon–Fri, 8:30am–5:00pm MST